contact form here<\/a> or by calling our Customer Service Department at the toll-free number from a landline: +30 2310 538 710. If you use this option, we will send you without delay confirmation of receipt of your withdrawal on a durable medium (e.g. email).<\/p>\nConsequences of Withdrawal<\/h2>\n
1) If you withdraw from this contract, we will refund all payments we have received from you in relation to the returned product, without undue delay and in any event no later than 14 calendar days from the date we are informed of your decision to withdraw. You expressly agree that the refund will be made via bank transfer to the account you indicate. We reserve the right to withhold reimbursement until we have received the goods back.<\/p>\n
2)\u00a0You must return the goods to us or deliver them to us without undue delay and in any event no later than 14 calendar days from the date you notified us of your decision to withdraw from this contract. The deadline is deemed to have been met if you send back the goods before the 14-day period has expired.<\/p>\n
3) You will bear the direct cost of returning the goods, based on the shipping method you choose at your discretion, and you bear the risk of delivery until the goods are delivered to our return address: Anatolikis Thrakis 9, Kalohori, ZIP 57009.<\/p>\n
4) You are liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. For a return to be accepted, the product must be in the same condition as when received, with the original packaging unopened and intact (no damages or tears), unused, complete, and accompanied by all documents that came with it. In any case, please note that we cannot accept returned products if the original factory packaging has been opened.<\/p>\n
It is emphasized that to determine the nature, characteristics, and functioning of the products you purchased, you must handle and inspect them in the same way you would be allowed to do in a physical store and no more than that.<\/p>\n
Products with Actual Defects or Lack of Agreed Qualities<\/h2>\n
We make every reasonable effort to deliver the product you ordered, possessing the agreed qualities as described by the manufacturer and free from actual defects in accordance with Article 534 of the Greek Civil Code. However, in the rare event you receive a defective product or if any other issue arises (other than withdrawal, provided you are a consumer), please contact us immediately by phone at +30 2310 538 710 or by email at info@moumgiakmaz.gr so we can address the issue. If it is indeed a defective product or one lacking the agreed characteristics, and if you inform us within the warranty or legally prescribed timeframe, we will work with you to determine whether the issue can be resolved or the product replaced, unless such an action is impossible or would involve disproportionate costs.<\/p>\n","protected":false},"excerpt":{"rendered":"
Right of Withdrawal for Distance Purchases If you are a natural person acting as a consumer (and only in that<\/p>\n","protected":false},"author":8,"featured_media":17904,"parent":18902,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18748","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/pages\/18748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/comments?post=18748"}],"version-history":[{"count":3,"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/pages\/18748\/revisions"}],"predecessor-version":[{"id":18751,"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/pages\/18748\/revisions\/18751"}],"up":[{"embeddable":true,"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/pages\/18902"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/media\/17904"}],"wp:attachment":[{"href":"https:\/\/moumgiakmaz.gr\/en\/wp-json\/wp\/v2\/media?parent=18748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}