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Terms of Use

WEBSITE TERMS OF USE

GENERAL TERMS

The website www.moumgiakmaz.gr (hereinafter “website”) is owned and managed by MOUMGIAKMAZ E.E. The use of the website is subject to the following terms and conditions.

ACCEPTANCE OF TERMS

By accessing and using the website, you fully and unconditionally accept these terms of use.

USER REGISTRATION & ACCOUNT

Registration Requirements

  • Registration is exclusively for professionals (B2B) in the signage, advertising, and related professional activities sectors
  • Provision of true and accurate professional information is required
  • Mandatory submission of Tax ID and professional details

Evaluation Process

  • MOUMGIAKMAZ E.E. reserves the right to evaluate each registration application
  • Additional clarifications or documentation may be requested
  • The company reserves the right to reject registration applications that do not meet B2B cooperation criteria or are unrelated to the company’s field of activity

User Obligations

  • Obligation to maintain login credentials confidentiality
  • Notification of any changes in professional information
  • Compliance with platform terms of use

ORDERS & PAYMENTS

E-shop ordering process •

  • Payment methods:
    • Bank transfer
    • Debit/credit card (secure transactions through encrypted system)
  • Delivery time: 1-3 business days
  • Shipping costs charged to recipient

INTELLECTUAL PROPERTY

  • All website content (texts, images, logos) is intellectual property of MOUMGIAKMAZ E.E.
  • Reproduction without written permission is prohibited

PERSONAL DATA PROTECTION

  • Collection and processing in accordance with GDPR
  • Use of cookies to improve user experience
  • User rights regarding their personal data

LIMITATION OF LIABILITY

  • Product information accuracy
  • Website availability
  • Technical issues

PRICES & PRODUCTS

  • Prices subject to change without notice
  • Product availability may vary
  • Special pricing for bulk orders upon agreement

RETURNS & CANCELLATIONS

Return Deadline

  • We accept product returns within ten (10) calendar days from receipt date

Return Acceptance Conditions

  • Product must be returned in original packaging
  • Product must be unused
  • All labels and accompanying documents must be present
  • For acrylic pieces, protective films must not be removed

Return Process

  • Contact us before sending the product
  • Complete the return form
  • Return shipping costs borne by sender
  • After product inspection, we will proceed with refund or replacement, as agreed

Exceptions

NO REFUND OR REPLACEMENT FOR:

  • Products cut to special dimensions
  • Products that have undergone any processing at customer’s request
  • Products with visible signs of use.

APPLICABLE LAW

These terms are governed by Greek Law. The Courts of Thessaloniki have jurisdiction over any disputes.

CONTACT

For any questions regarding the terms of use:

  • Phone: 2310-538710
  • Email: [email protected]
  • Address: 9 Anatolikis Thrakis, Kalochori, Thessaloniki

TERMS MODIFICATIONS

MOUMGIAKMAZ E.E. reserves the right to modify these terms without notice